Privacy Policy

Last updated: June 2025

Article 1 — Personal Information We Collect

When you make a purchase from our store, we collect the personal information you provide as part of the buying process — including your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email marketing (where applicable): With your permission, we may send you emails about our store, new products and other updates. You may unsubscribe at any time.

Article 2 — Consent

How do you obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or process a return, we assume you consent to our collecting and using that information for that specific purpose only.

If we request your personal information for any other reason — such as marketing — we will ask for your explicit consent or give you the opportunity to decline.

How do I withdraw my consent?

If after giving your consent you change your mind and no longer wish to be contacted or have your information collected or disclosed, you may notify us at any time by contacting us at contact@haganeblade.com.

Article 3 — Disclosure

We may disclose your personal information if required by law or if you violate our Terms and Conditions.

Article 4 — Shopify

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products to you.

Your data is stored in Shopify's data storage systems and databases. Your data is stored on a secure, firewall-protected server.

Payment

If you complete a purchase via a direct payment gateway, Shopify stores your credit card information. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only as long as necessary to complete your purchase and is deleted once the order is finalised.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council — a joint initiative of companies including Visa, MasterCard, American Express and Discover.

Article 5 — Third-Party Services

Third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

Certain third-party providers — such as payment gateways — have their own privacy policies regarding the information we are required to share with them for your purchase transactions. We recommend reading their privacy policies carefully.

Once you leave our store or are redirected to a third-party website or application, this Privacy Policy and our Terms and Conditions no longer apply.

Article 6 — Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognised standards.

Article 7 — Age of Consent

By using this site, you confirm that you are at least 18 years of age. In accordance with UK law, the sale of knives is restricted to adults. We reserve the right to cancel any order where age verification cannot be confirmed.

Article 8 — Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon publication on this page. If we make material changes to this policy, we will update this page accordingly so you are always aware of what information we collect, how we use it and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Cookies

Below is a list of the cookies we use. You may choose whether to allow them.

UK GDPR

Personal data (address and order details) will be shared with third-party partners responsible for delivering your order.

Where applicable, personal information may be used in anonymised form to offer personalised recommendations.

To view, modify or request deletion of your personal data, contact us at contact@haganeblade.com. We will respond within 30 days in accordance with UK GDPR requirements.

Contact

If you wish to access, correct, amend or delete any personal information we hold about you, or if you have any questions about this policy, please contact us: